| Job Information |
Department: Sales
Supervisor: Sales Manager
Job Function: Responsible for selling company products and services to end users, brokers and resellers
Responsibilities:
Adhere to sales processes per company guidelines, including, but not limited to: contacting current and prospective customers to discuss products, services, and offer quotes; qualify potential customers; follow-up on order cycle (references, parts, inventory, purchase order numbers); follow-up with customers after product delivery.
- Keep an updated calendar and history of pending activities with all active accounts
- Keep accurate notes about activity with all activity within an account
- Be able to communicate to VP of Sales and Sales Manager prudent lead information
- Understand customer needs and how company offerings can fit specific needs
- Gather information that will help build a business relationship with customer
- Visit customer locations to further develop business relationships when needed
- Generate new business while nurturing and maintaining existing customer relationships
- Initiate the sales process by prospecting, scheduling appointments, making presentations, understanding business needs, follow-ups, closing sales, and obtaining referrals
- Utilize resources including but not limited to email, phone, Skype, and WebEx to interact with customers on a daily basis
- Calculate and tender quotations and proposals to new and existing customers
- Work closely with sales management to uncover additional strategies to close opportunities and assist during or following a sales presentation, quote or proposal
- Develop and maintain customer relationships within a defined territory; identify and anticipate customer needs, think creatively and critically to solve problems
- Work closely with an assigned Sales Support Associate to provide technical support, lead generation and follow ups in order to meet the territory sales and retention goals
- Daily and weekly reporting requirements to both sales management and assigned Sales Support Associate
- Work with management to develop a future sales plan for additional services that will further benefit your customer base
- Attend regularly scheduled sales and product trainings
Required Skills:
- A minimum or two years’ experience in professional sales, business development, or managing customer relations
- High school diploma required; college degree a plus but not required with equivalent sales or technical field experience
- Self-motivated with the ability to work well independently with minimal direct supervision
- Strong speaking and interpersonal skills
- Strong situational leadership skills, closing and follow-up abilities
- Analytical, decision-making and management skills
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